How we work

Support That Fits What You Need

Whether you need a one-off review, ongoing support or help with a major project, we agree the scope and fees with you in writing before any work begins.

Ways to work with us

Three Ways to Engage

Fixed scope

Compliance Health Check

A structured review of one area, such as quality and compliance at your college, a delivery partnership, or your firm’s legal aid files.

  • Review of policies, processes and files
  • Conversations with key staff
  • Findings rated red, amber or green
  • A prioritised action plan
Discuss a health check

Scoped per project

Project Support

Dedicated support for a defined project, from planning through to delivery.

  • New partnerships and widening participation plans
  • Legal aid audit preparation
  • File review and costs billing projects
  • Implementation and training
Discuss a project

What to expect

A Clear Process from the First Conversation

Initial Conversation

Tell us what’s happening. We listen, ask questions and explain how we could help.

Written Scope and Fee

We confirm what we will do, timescales and fees in writing before any work starts.

Advice and Delivery

We review, advise and draft, keeping you updated and flagging anything urgent straight away.

Next Steps

You get clear recommendations and, where useful, training and support to put them into practice.

Training

Training for Staff

Practical sessions that help your people understand their responsibilities and apply them with confidence.

Sessions can be delivered in person or online and tailored to your organisation, your policies and the questions your teams actually face.

Popular topics

Conditions of registration in practiceComplaints and appeals handlingFranchise and partnership oversightLegal aid contract complianceFile management and supervisionCosts and billing essentials

Questions

Frequently Asked Questions

Can’t find what you are looking for? Contact us

Who Do You Work With?

Two groups, through two separate practices. Our education consultancy works with independent education providers, their franchise and delivery partners, and organisations that work with the sector. Our legal consultancy works with law firms.

Do You Work Across the UK?

Yes. Regulation differs between England, Wales, Scotland and Northern Ireland, and we tailor our advice to the framework that applies to you. We also work with international firms.

How Are Fees Agreed?

We agree the scope and fees in writing before work starts, so you know what to expect. Depending on the work, this may be a fixed fee, a monthly retainer or a project fee.

Can You Help at Short Notice?

Often, yes. If you are facing an urgent deadline, audit or difficult decision, say so when you get in touch and we will tell you straight away whether we can help in the time available.

Can You Help with Franchise and Partnership Arrangements?

Yes. We advise on franchise, validation and subcontracting agreements, due diligence on delivery partners, and the oversight registered providers are expected to maintain over provision delivered on their behalf.

What Work Can Law Firms Outsource to You?

Retained support, one-off projects and outstanding matters, quality assurance and file reviews, legal aid consultancy and compliance, and costs billing. We agree the scope and fees with your firm in writing before work starts.

Is What We Tell You Confidential?

Yes. We treat everything you share with us as confidential, and we check for conflicts of interest before accepting any engagement.

Not Sure Which Option Is Right?

Tell us about your situation and we will recommend a sensible starting point.